Cookie Notice

Last Updated: March 26, 2024


This Cookie Notice describes how GDX Lab Inc., Inc., certain subsidiaries and vendors, and other third parties acting on our behalf may use cookies and similar technologies (e.g., pixel tags, web beacons, clear GIFs, JavaScript, and local storage) (collectively referred to in this Notice as “Cookies”) on our GeneSight.com, GDX Lab Inc..com, and SneakPeekTest.com websites, or any of our other websites, applications, products, services, social media accounts and interactive features (collectively referred to in this Notice as the “Services”) that link to this Cookie Notice. This Cookie Notice does not apply to any Services that link to a different cookie notice. For more information about our privacy practices and the personal information we collect and use, please see our Privacy Notice.



WHAT ARE COOKIES AND SIMILAR TECHNOLOGIES?


Cookies are small text files that are placed on your computer or mobile device when you access or visit our Services. Cookies help make the interaction between you and our Services faster and easier. Without Cookies, it would be difficult for a website to remember your language preference, your decision to activate, customize, or inactivate Cookies, or the items you placed into your shopping cart for purchase upon checkout. They are also helpful in measuring visitors and delivering content on our webpages, improving your experience with our website, providing you with real-time support via our live chat feature, and providing you with advertising tailored to your interests, which you can limit or inactivate as described below.

Cookies are not the only way we manage your experiences on the Services. We may use other, similar technologies like pixel tags, web beacons, clear GIFs, JavaScript, and local storage objects. These technologies allow us to manage or measure your experience using the Services, for example, to learn if our electronic communications were delivered, opened, and clicked through. In many instances, these technologies are reliant on Cookies to function properly, so if Cookies are inactive, then these technologies may not work as intended.



HOW ARE COOKIES CATEGORIZED?


Cookies are categorized in multiple ways: by their duration, by the entity that sets them, or by their purpose.

  • By duration. Cookies are either session Cookies or persistent Cookies. Session Cookies are stored in temporary memory and are not retained after your browser is closed. Persistent Cookies are stored on your device in a folder associated with your browser and are activated again once you visit other sites that can identify that cookie. Persistent Cookies remain on your device for the duration period set within the Cookie or until they are deleted.
  • By entity. Cookies we set when you visit our Services are called first-party Cookies. Cookies set while you visit our Services by an entity other than us (at our direction) are called third-party Cookies. Third-party Cookies typically enable certain third-party features or functionality to be provided through the Services (such as, analytics, interactive content, and tailored advertising). The entity that sets the third-party cookie can typically recognize your device when you visit our Services and again when you visit other websites that access or use the same or related Cookies set by that entity.
  • By purpose. We categorize Cookies by the purpose they serve. For example, Cookies that are required for the website to operate, Cookies that provide analytics and performance enhancements, Cookies that deliver functionality and personalization, and Cookies that help deliver targeted advertising. We allow you to opt-in or opt-out of some Cookies based on these categories and your preferences.


WHAT COOKIES DO WE USE AND WHY?


There are four categories of Cookies that we may use in connection with the Services.

Strictly Necessary Cookies referred to as “Essential” on the GDX Lab Inc..com and SneakPeekTest.com Cookie Manager and Consent Tool or “Necessary” on the GeneSight.com Cookie Manager and Consent Tool.

These Cookies are required to enable basic website functionality and are always active. They are usually only set in response to actions you make which amount to a request for services (e.g., setting your privacy preferences, logging in/out, or filling in forms). They set up functionalities for the security and efficiency of the service requested (e.g., authentication and load balancer requests). You cannot deactivate these “essential” or “necessary” Cookies using the Cookie Manager and Consent Tools. You can configure your browser to block or alert you about these Cookies, but without these Cookies, some parts of our Services will not work as intended.

Analytics and Performance Cookies also known as “Analytics” on the GDX Lab Inc..com and SneakPeekTest.com Cookie Manager and Consent Tool or “Performance and Analytics” on the GeneSight.com Cookie Manager and Consent Tool.

These Cookies help us understand how our Services perform and how you navigate and interact throughout the Services. They help to identify which pages and sections are the most and least popular and fix Service bugs and errors by recording and analyzing site navigation, cursor movements and clicks, and form inputs. They can also be used to recognize you across platforms and devices to let us know whether you came to our websites after clicking a link in a search engine or from another referral source. For example, we use Google Analytics on certain portions of our websites to help us understand how users interact with our websites. You can learn more about how Google collects and uses information at https://www.google.com/policies/privacy/partners. The information collected by these Cookies may include data considered sensitive personal information. If the Analytics and Performance Cookies are inactive with the toggle icon in the left position, you are opted-out of the sharing of your personal information or sensitive personal information through Analytics Cookies. You may continue to use the Services without these Cookies, but we will not be able to measure things like how many individual visitors have visited our Services or how our Services performed.

Functional and Personalization Cookies also known as “Personalization” on the GDX Lab Inc..com and SneakPeekTest.com Cookie Manager and Consent Tool or “Functional” on the GeneSight.com Cookie Manager and Consent Tool.

These Cookies enable our Services to provide enhanced functionality (e.g., online chat service or items left in your cart reminder service, or auto-fill) and personalization (e.g., remembering choices you make such as a username, a preferred language selection, accessibility settings, or zip code or region). They may be set by us or by our vendors. The information collected by these Cookies may include data considered sensitive personal information. If the Cookies are inactive with the toggle icon in the left position, you are opted-out of the sharing of your personal information or sensitive personal information, if applicable, through Functional and Personalization Cookies. You may continue to use the Services without these Cookies, but then these Services may not work as intended.

Advertising and Marketing Cookies also known as “Targeted Advertising” on the GDX Lab Inc..com and SneakPeekTest.com Cookie Manager and Consent Tool or “Advertisement” Cookies on the GeneSight.com Cookie Manager and Consent Tool.

These Cookies are used to deliver advertising and marketing that are tailored to you to deliver advertising more relevant to your interests. They may be used to build a profile of your interests, show you relevant advertisements on other sites, and manage the performance of advertisements. They may also be used to limit the number of times you see our advertisement and measure the effectiveness of our advertising campaigns. Advertising networks usually place the Cookies on our Services with our permission. The information collected by these Cookies may include data considered sensitive personal information. If the Cookies are inactive with the toggle icon in the left position, you are opted-out of the sharing of your personal information or sensitive personal information, if applicable, through Targeted Advertising Cookies. You may continue to experience advertising without these Cookies; however, the advertising will be less relevant to your behavior and interests.



HOW DOES GDX LAB INC. DELIVER TARGETED ADVERTISING?


Advertisements may be delivered to you based on your browsing activity (on and off our Services), your search activity, your response to one of our advertisements or communications, the pages you have visited, and your general geographic location. These ads may appear on our Services or on third-party websites. Our targeted advertising vendors may be members of self-regulatory associations. The following links will take you to an external website with information on how to manage targeted advertisements:



WHAT ARE YOUR PRIVACY CHOICES? 


There are a few ways you can block or manage Cookies in connection with our Services.

Our GeneSight.com, GDX Lab Inc..com, and SneakPeekTest.com websites each offer a Cookie Manager and Consent Tool. Currently, you must manage your Cookie preferences separately for each website because your choices on GDX Lab Inc..com will not carry over to GeneSight.com and SneakPeekTest.com, or vice versa.

How to manage your Cookie Preferences using the Cookie Manager and Consent Tool on GDX Lab Inc..com and SneakPeekTest.com. You can manage your Cookie preferences on GDX Lab Inc..com and SneakPeekTest.com by interacting with the pop-up banner that appears when you visit those websites. You can revisit your Cookie preferences at any time by clicking Cookie Preferences in the footer.

You can reject or opt-out of the use of Cookies for targeted advertising by moving the toggle icon from right to left on the Targeted Advertising section of the Cookie Manager and Consent Tool. This will automatically opt you out of the “sale” or “sharing” of your personal information (or sensitive personal information, where applicable), which is defined under some laws as the use of such information for targeted advertising. If you choose to opt-out, you won’t necessarily see fewer ads; however, the ads you see may be less relevant to your interests.

How to manage your Cookie Preferences using the Cookie Manager and Consent Tool on GeneSight.com. You can manage your Cookie preferences on GeneSight.com by interacting with the pop-up banner that appears when you visit that website. You can revisit your Cookie preferences at any time by clicking the cookie icon on the lower left-hand side of the footer.

You can reject or opt-out of the use of Cookies for targeted advertising by moving the toggle icon from right to left on the Advertisement section of the Cookie Manager and Consent Tool. This will automatically opt you out of the “sale” or “sharing” of your personal information (or sensitive personal information, where applicable), which is defined under some laws as the use of such information for targeted advertising. If you choose to opt-out, you won’t necessarily see fewer ads: however, the ads you see may be less relevant to your interests.

How to manage your Cookie Preferences through your browser. You can configure your browser to block or alert you about Cookies, but if you choose to disable some or all cookies at the browser level, some portions of the Services (and other websites you access through your browser) may not work as intended. The following links will take you to external websites where information on how to manage Cookie settings on popular browsers can be found:


You can also use a browser plug-in such as Privacy Badger from Electronic Frontier Foundation or Ghostery from Ghostery GmbH to detect and manage Cookies.



HOW DOES GDX LAB INC. RESPOND TO A DO NOT TRACK SIGNAL?


There is currently no industry agreed upon response to a Do Not Track signal. At this time, our Services do not function differently based on a Do Not Track signal. For more information, see All About Do Not Track – DNT.



CHANGES TO THIS COOKIE NOTICE


We will update this Cookie Notice on an ongoing basis for a variety of purposes, including when necessary to reflect changes in our Services or the applicable law. When we publish changes to this Cookie Notice, we will revise the “Last Updated” date at the top of the Notice. If we make material changes to this Cookie Notice, we will provide notice or obtain consent regarding such changes as may be required by law.



HOW TO CONTACT US


If you have a privacy concern, complaint, or a question for the GDX Lab Inc. Privacy Office, please contact us at info@gdxlab.com.